Event: Certain Point Of Day
"Certain Point of Day" is a regular event that triggers the operational management activities of Service Delivery, that need to be done on a day to day basis.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity diagram: Certain Point Of Day 01.06 - Manage Events And Actions 02.09 - Manage Incidents And Actions 03.05 - Manage Service Requests And Actions 04.05 - Manage Access Requests And Actions 05.07 - Manage Problems And Actions 06.07 - Manage Maintenance Change Requests And Actions 07.09 - Manage Change Requests And Actions 08.07 - Manage Releases And Actions 11.02 - Provide Technology Availability Management Support 12.02 - Provide Technology Capacity Management Support
Work Breakdown